The Supported Housing Team
The Team Structure
The Support Worker is employed to ensure,
as far as possible, the safety and well being of the tenants and
helping them to remain as independent as possible.
Essential Role of the Support
Worker:
- To make contact with the tenant to determine that all is well.
This is flexible and arranged with the tenant.
- Respond to emergency calls.
- Liase with other services required by the tenant, eg. medical
or nursing assistance, in an emergency. For safety reasons, the
actual dispensing of medicines by Support Workers is not
allowed.
When you first take up your tenancy, the
Support Worker will need to take some details, eg. date of birth,
next of kin, doctor and health details. This is confidential and
assists our staff and Call Care in the event of an emergency and
could save your life. The Support Worker will supervise the running
of the scheme. The Support Worker is unfortunately not able to act
as Home Help, Night Attendant, collect prescriptions, provide
transport or do shopping. They will be only too pleased to assist
in collecting pensions, prescriptions, shopping, etc, if:
- the resident is unable to do so.
- there are no other persons available to assist, eg relatives,
home help.
- in assisting in this way, it does not hinder the Support Worker
in carrying out the essential duties to other
residents.
- it is only a short-term solution.
Support Worker - Will visit Tenants following
Assessment and ensure their well-being, provide support for the
tenant and answer emergency calls.
Assessment and Support Officers - Assessing
people that want to move into Supported Housing. They will visit
Tenants and complete Support Plans, contact any services required
e.g. Social Services, Community Care and private agencies for house
work and ensure support is given and will review Support Plans.
Inclusions Officer - Gives help, support and
advice where needed on schemes to enable Tenants to have access to
social activities, they will work with Voluntary Groups to ensure
that tenants are able to access activities within the Scheme.
Housing Officer - They will deal with all
tenancy issues as well as having responsibility for the Building
and any Contracts e.g. Grounds Maintenance cleaning etc.