Paying your Rent

It's vital you pay your rent. As well as being part of your tenancy agreement with us, paying your rent is very important because it pays for all the repairs and other services you receive from us. If you are having difficulty in paying your rent, please contact us straight away. You can do this by phoning us, calling into your local office or by speaking directly with your Income Recovery Officer.

Ways to pay your rent

You can pay your rent by:

• Direct Debit
• Standing Order
• By calling our Income Recovery Team on 0300 123 66 11
• By calling Allpay on 0844 557 8315 or
• online at https://www.allpayments.net/allpayments/

We can give advice and information about the benefits you may be entitled to, as well as helping you talk to other agencies who can help. You may benefit from getting some impartial advice from an experienced debt counsellor or advisor.

• Community Law Service
• Citizens Advice Bureau
• National Debtline - t: 0808 808 4000
• East Northamptonshire Welfare Rights - t: 01604 621038 ex 253