Code of practice for Supported Housing

Spire Homes are delighted that their services for Supported Housing in East Northamptonshire and Rutland have achieved the Code of Practice.

The Code of Practice is only awarded to housing associations which offer really high quality service to supported tenants. It is a real feather in Spire’s cap and also important in showing outside organisations and both current and possible tenants that they offer an excellent service. It is the only standard specifically designed to raise and monitor standards of services delivered to older people.

Carol Underwood, Head of Supported Housing, said “This achievement could not have been reached without the dedication of all the staff on the teams and the input from our tenants. This is well deserved through all the hard work spent to gain this accreditation”

Christine Walker, Director for the Centre for Housing and Support “Gaining accreditation to the CHS Code of Practice involves a thorough process of assessment of policies, procedures and working practices, including interviews with staff and tenants.  In achieving accreditation Spire Homes has demonstrated its commitment to responsible service management, service user involvement, continuous improvement and good practice.  It is evidence that their Sheltered Housing Service provides professional, consistent and high quality services.”